Cosm Is Committed to Your Success
Providing continuous training and development to keep you up to date with ease.
Customer Success
Our Customer Success team is here to advocate for your Dome’s success making sure you have what you need whether you are a new or longstanding customer.
Service and Support
As part of the world’s largest and most active dome community, we make sure you’re never alone in your dome. Enjoy the benefits of our 24/7 live person help desk, the largest service department, dedicated field engineers, and more. Our team provides you with unmatched service and support, whether with your planetarium hardware, content questions, and more.
Training and Continuous Learning
Training Courses
Our training opportunities provide a solid foundation to build comfort and competency in Digistar.
Webinars
Our engineers and Digistar experts host bi-monthly webinars for all customers, available live or as recordings in the support portal.
Community Learning and Networking
Digistar Users Group (DUG)
At Cosm, community matters. The DUG fosters content sharing and inspiration among users through access to 10,000+ models, scripts, and shows.
Summer Institute
Our annual Summer Institute offers instruction for all experience levels, providing new ways to engage audiences and deepen your planetarium’s capabilities.